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“We may never have our own mansions, but we do have the ability to show hospitality to our guests. The next time you have a guest who seems to feel out of place at your restaurant, you have a choice to make. You can choose to try to expedite their meal as much as possible while using descriptors that cause them to feel even more out of place. You can also choose to be a gracious host and do everything you can to make it clear that they belong in your restaurant as much as anyone else. Think of the impact you can have on your guests by showing them that level of hospitality and making them feel truly welcome. These are the guests you can have the greatest effect on and the ones that will remember the service you provide.” -David Hayden